📍Agents Drives £100M in Sales
Plus: AI Adoption Has Barely Started, Australia Puts AI in 40-Year Plan
Good Morning, Agent Owners!
The next great agent benchmark may be whether it survives both the P&L and the procurement checklist.
Agents Drives £100M in Sales
TL;DR: European home-improvement retailer Kingfisher, owner of B&Q and Screwfix, says agents drive personalization grew 16% and generated about £100 million in sales, supporting its digital business as it raised its full-year profit outlook. The company is also using AI for content, SEO and conversion, while planning natural-language search and agent-enabled shopping as e-commerce reaches 22% of group sales. Read more →
AI Promo Targeting Faces Scrutiny
TL;DR: Former DraftKings employees told The New York Times the sportsbook used AI and data science to identify customers likely to bet more after receiving promotions, potentially sweeping in heavy losers and problem gamblers. Several ex-staff later called the approach predatory. DraftKings rejects that characterization, saying promotions target sustained engagement rather than losses and pointing to its responsible-gambling safeguards. Read more →
AI Adoption Has Barely Started
TL;DR: Morgan Stanley says corporate AI adoption remains at the very beginning even as infrastructure spending is already booming. Only about 25% of S&P 500 companies reported measurable AI benefits in the second quarter, up from 14% a year earlier. The bank expects adoption to accelerate next, with productivity gains and earnings impact becoming the market’s next major test. Read more →
Social Managers Become AI Directors
TL;DR: AI is shifting social media managers from hands-on content production toward directing AI agents and interpreting social signals. The upside is more strategic work, but she warns brands can lose human intuition or act on stale data. Her advice: ground AI in real-time information while keeping human judgment and brand authenticity central. Read more →
Australia Puts AI in 40-Year Plan
TL;DR: Australia’s Treasury named AI one of five major transitions expected to reshape the economy over the next 40 years, alongside geopolitical conflict, population aging, clean energy and a services-led industrial shift. The report says agentic AI has become more capable, autonomous and widely used, and frames technology adoption and productivity growth as central to Australia’s long-term prosperity. Read more →
AI Payments Gets a Procurement Standard
TL;DR: ISO/IEC 42001 is becoming a governance benchmark for payments and banking, giving firms a formal way to identify AI systems, assign responsibility, monitor deployments and assess vendors. FSS and Axis Bank have already been certified. The standard may increasingly influence procurement, but certification covers management processes, not whether a particular AI model is accurate, secure or effective. Read more →
Privacy Becomes Enterprise AI Benchmark
TL;DR: PYMNTS argues enterprise AI buying is shifting from raw model performance toward data retention, access and deletion controls. For CFOs, CIOs and CISOs, the best system is increasingly the strongest model that can operate inside existing security rules. As AI reaches sensitive workflows, providers offering frontier capabilities with zero-retention or customer-controlled data may gain a major competitive advantage. Read more →
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